Blog - Raini Hamdi

Raini Hamdi
Senior Editor
TTG Travel Trade Publishing

Why S'pore agents must unite

The travel agent sector in Singapore is actually far from dying

Why it must start from the top

In my years of covering the industry, I have not seen a more aligned and effective public/private sector collaboration than this.

Why travel agents survive

Thousands of travel industry members attending ITB last month were stranded in Berlin when ground crew waged strikes at the two airports, causing massive flight cancellations.

Home is where the trip is

A heartwarming trend this Chinese New Year (CNY) is a rise in family trips among mainland Chinese travellers, which augurs well for the industry.

Towards worry-free travel

What we'd love to see is worry-free travel in its totality, i.e. while safety & security is critical, so too is the beauty in seamless, efficient, friendly and joyful travel.

Grab the opportunity now

Since the mid-'90s, the clarion call to travel agents has been - and still is - for them to embrace technology. So I could not contain my gasp when I hear Grab, one of South-east Asia's most successful startups, say it is embracing travel agents.

Elephantine achievement

We get mystery shoppers and qualified quality inspectors to audit our retail fronts and hotels - why not audit elephant camps, or for that matter, other forms of tourism attractions where there is reason to suspect things are not done correctly?

Shiploads of Chinese guests

Back when international cruise lines were only beginning to show some interest in homeporting a ship in Asia either for a few months or year-round cruising, I remember expressing an opinion in TTG Asia how shortsighted they were to be deploying their older ships. The Asian leisure outbound market was already going places, its travellers quickly grasping a quality product from a musty one.

Safety must be first priority

As a traveller, I used to lament how tiresome flying has become...But today I'd have more stringent checks at airports, planes and trains, hotels, beach resorts, etc, please. This should be the new normal.

What to do in bearish times

When you lose half your money, even though it's just on paper, or when you don't know what to do anymore or where to go just for a teeny-weeny yield for your hard-earned dollars, it is demoralising.