Ask the Expert - Yanik Hoyles

 

 

                                          
 

 

 

 

 

Yanik Hoyles

 NDC programme director
 IATA
 
 

 

In this column, Adrian Caruso, founder and CEO of TA Fastrack Australia, dishes out advice to travel experts. A former travel agency and hotel owner/operator, Caruso now coaches travel, tourism and hospitality businesses throughout the region

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Accessing richer air content

YANIK HOYLES
Last year, air travellers spent an estimated US$28.5 billion on options such as onboard F&B, checked baggage, premium seat assignments and early boarding, according to research by IdeaWorks Company and CarTrawler.