Blog - Xinyi Liang-Pholsena

Gracia Chiang
Deputy Group Editor
TTG Travel Trade Publishin

Data's the new black for travel

XINYI LIANG-PHOLSENA
It has been 15 years since Minority Report hit the big screens and while some of the dystopian ideas put forth in the 2002 Tom Cruise movie could possibly exist in the future, the practical use of big data, predictive analytics and artificial intelligence (AI) are already in play today, albeit in less insidious but equally interesting forms.

When too much love can hurt

XINYI LIANG-PHOLSENA
What can we do to travel sustainably? I'll adopt my uncle's cendol mantra - don't follow the crowds

Experiences the new frontier

XINYI LIANG-PHOLSENA
Airbnb was the epitome of sharing economy cool when it first started out, but it has lost its founding aspirations as it increasingly turns into a giant accommodation distribution for private landlord empires

Let personalities do the talking

XINYI LIANG-PHOLSENA
To see, hear, and feel the locals' emotional, cultural and spiritual connection to the land allows the Balinese personality, character and essence to shine more than any destination branding or marketing efforts.

Following in his footsteps

XINYI LIANG-PHOLSENA
The best way for the people to honour the king's exemplary life is to follow in his footsteps... A life goal of mine is to visit all the provinces in Thailand, tracing the king's travels in each province

Let's catch ‘em all in tourism

XINYI LIANG-PHOLSENA
Unless you live under a rock, it's almost impossible to miss the hype Pokémon Go has unleashed around the world in the last two months. Based on the 1990s game but levelled up with the latest technology, this augmented reality (AR) game has taken the world by storm since its release in more than 70 countries.

Brexit's lessons for ASEAN

XINYI LIANG-PHOLSENA
Now is not the time for ASEAN to use the EU's current disarray to vindicate its gradualist approach, which often results in decision making and integration that move at snail's pace. ASEAN needs stronger cooperation and deeper collaboration more than ever...

Putting hospitality into hospitals

XINYI LIANG-PHOLSENA
Hospitals should do more than following the hospitality sector's lead in its client-centric approach; they should also look to successful hotels for lessons on how to keep employees motivated.

Playing tourist close to home

XINYI LIANG-PHOLSENA
A second look is also what NTOs should give to domestic travellers...Countries with a strong domestic tourism are generally better equipped to withstand fluctuations in the international demand.

Seeking authenticity in travel

XINYI LIANG-PHOLSENA
Experiencing all the different facets of a country, not shunning one for the other, will make for a fuller appreciation of a destination. The opportunity to visit a place as it is, and not how we imagine it to be, should be the aim of travel.